Welcome!
Note : For this demo use following username and password.User Name : changas
Password : changas
At Changas we don't do direct exchanges. You can return your order within 30 days of receiving it. If both shoes and packaging are in perfect condition we will refund you right away. You can then purchase your new article.
CAN I EXCHANGE MY CHANGAS ORDER IN ANY RETAILER?Unfortunately no, CHANGAS’s flagship stores or other retailers cannot accept items purchased from CHANGAS.COM. Return your purchase to us, following our Returns Policy.
HOW CAN I RETURN MY CHANGAS.COM PURCHASE?If you'd like to return your Changas order, please contact us, so we can send you a return label and provide you with the instructions. All shipping costs will be covered by the customer.
HOW DO I CANCEL MY ORDER?Have you made a mistake and need to cancel an order? If your order has not yet been processed we will try to cancel it before it leaves our warehouse. Send us an email to contacto@changas.com with the number of your order indicating that you want to cancel it and we will notify you if it has been possible.
MY COUPON OR DISCOUNT DOESN’T WORKIf you’re having trouble applying a coupon or a discount code to your order, no need to worry! Just send us an email, with all relevant information to contacto@changas.com and we’ll take care of the rest.
HOW DO I APPLY A DISCOUNT COUPON OR PROMO CODE?You can add a discount coupon or a promo code in two different stages of finishing your purchase. When reviewing your shopping cart, or during checkout. After applying your code, the discount will be deducted automatically from the amount.
THE PAEZ I WANT ARE OUT OF STOCKOh geez, we're sad to hear about that (but at the same, good on us, right?) While we’re unable to provide specific dates for restocks, you can always stay on top of any news, by subscribing to our newsletter.
DO I NEED TO CREATE AN ACCOUNT TO ORDER?You don’t have to create an account to order. But if you do, you can enjoy the following features: • Order history • Save your address, for quicker purchases • Access to your wishlist
WHICH CURRENCIES CAN I USE TO PAY MY ORDER?At the moment we only accept US dollars (u$s), but we are working to enable payments with more currencies.
WHAT PAYMENT METHODS ARE ACCEPTED?We accept VISA, Mastercard and / or American Express credit / debit cards or you can use PayPal.
IS IT SAFE TO MAKE PAYMENTS ON YOUR WEBSITE?Fully, our website uses SSL and you can pay with credit/debit card or PayPal. Do not worry! :)
Opps! We usually send a confirmation email very quickly, so if you haven't received an email check your spam just in case! If it is not there, send us an email to contacto@changas.com and we will check if there has been any error.
WHERE DO YOU SHIP?We’re currently shipping for Europe. We hope we can travel the world again and deliver Changas to everyone, anywhere. If you’re interested in becoming Changas distributor, come talk here.
WHAT IS THE ESTIMATED DAY OF DELIVERY?The expected day of delivery can be seen in the checkout process, for the location you want your Changas delivered.
Easy peasy lemon squeezy. Please check here how to properly wash your Changas.
SIZE GUIDEDon’t know your size? No need to worry. Check our size guide here.
If you wish to contact us for any reason, please reach out to us at contacto@changas.com (+54) 911 4937 8647 9:00am to 6:00pm (GMT-3) available on business days
Unfortunately, you have to change your purchase in the same retailer where you bought your pair of Changas.
Click in our Cookie and Privacy policy, to know more about what type of information we process.